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Pool and Spa Troubleshooting

How to diagnose and fix water problems


   Problems With Discolored Water
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Milky Cloudy Water Clogged or worn-out filter Check and clean your filter
High pH or total alkalinity How to lower your pH and total alkalinity
Calcium hardness level is too high or too low How to solve calcium hardness problems
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
High bather load Add more sanitizer
Low sanitation from not enough free chlorine How to increase your free chlorine
Dust/sand/contaminants are too small to be filtered out Use Sea-Klear Spa Natural Clarifier
Too much stabilizer How to get rid of excess stabilizer
Sanitizer has lost its strength Replace your sanitizer

Murky Green or Yellowish-Green Water Green algae How to treat green algae
Mustard algae How to treat mustard algae

Clear Green Water Copper How to eliminate copper from water
Iron How to eliminate iron from water
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Low Total Alkalinity How to raise your total alkalinity

Clear Rusty or Brown Water Manganese How to eliminate manganese from water
Iron How to eliminate iron from water
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)

Clear Purple or Black Water Manganese How to eliminate manganese from water
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)

Clear Gray or Turquoise Water Copper How to eliminate copper from water
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
   Problems With Spa And Pool Surfaces
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Stains Too Much Iron, Copper, or Manganese in your Water How to get rid of excess metals in your water
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Clogged or worn-out filter Check and clean your filter
Low pH or total alkalinity How to increase your pH and total alkalinity

Scale Formation Calcium hardness is too high How to solve calcium hardness problems
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Clogged or worn-out filter Check and clean your filter
High pH or total alkalinity How to lower your pH and total alkalinity

Soft or Eroded Plaster/Tile Grouting Low pH or total alkalinity How to increase your pH and total alkalinity
Calcium hardness is too low How to solve calcium hardness problems

Oily Water Line/Tub Ring Buildup of perspiration, oils, dirt, soaps How to shock to get rid of oily water

Rough Black Spots Black Algae How to treat black algae
   Problems With Growths In Water
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Fuzzy Green Growths Green algae How to treat green algae

Yellowish-Gold Growth (usually on shady side of the tub) Mustard algae How to treat mustard algae

Rough Black Spots Black Algae How to treat black algae

Pink Slimy Growth Pink Slime How to treat pink slime

White "Tissue-Paper" Growth White Water Mold How to get rid of white water mold

Algae (General Causes for Algae Problems) Improper pH or total alkalinity How to balance your pH and total alkalinity
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Your water isn't being circulated correctly Check and clean your filter
   Problems With Foam
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Foamy Water Buildup of perspiration, oils, dirt, soaps Use Sea Klear Spa Self-Floccing Defoamer
Excessive organic contaminants or other unfilterable material How to shock to get rid of contaminants
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Buildups in spa plumbing Treat your inner plumbing with spa system flush
Calcium hardness level is too high or too low How to solve calcium hardness problems
Too much sanitizer How to lower your sanitizer
   Problems With Your Body
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Red or Burning Eyes Too much sanitizer How to lower your sanitizer
Improper pH or total alkalinity How to balance your pH and total alkalinity
Calcium hardness is too high How to solve calcium hardness problems
Low sanitation from not enough free chlorine How to increase your free chlorine
Excessive organic contaminants or other unfilterable material How to shock to get rid of contaminants

Dry, Irritated, or Itchy Skin Too much sanitizer How to lower your sanitizer
Improper pH or total alkalinity How to balance your pH and total alkalinity
Calcium hardness is too high How to solve calcium hardness problems
Low sanitation from not enough free chlorine How to increase your free chlorine

Burning Nose/Throat/Lungs Too much sanitizer How to lower your sanitizer
Improper pH or total alkalinity How to balance your pH and total alkalinity
Low sanitation from not enough free chlorine How to increase your free chlorine
Excessive organic contaminants or other unfilterable material How to shock to get rid of contaminants

Breathing Difficulty Low sanitation from not enough free chlorine How to increase your free chlorine
Too much sanitizer How to lower your sanitizer

Stained Nails or Hair Too Much Iron, Copper, or Manganese in your Water How to get rid of excess metals in your water
   Problems With Your Filter
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Frequent Clogging Filter is old and needs to be replaced Replace your filter
Clogged or worn-out filter Check and clean your filter
High pH How to raise your pH

Filter Not Doing Its Job Clogged or worn-out filter Check and clean your filter
Filter has a tear and needs to be replaced Replace your filter
Dust/sand/contaminants are too small to be filtered out Use Sea-Klear Spa Natural Clarifier

Scale Formation Calcium hardness level is too high or too low How to solve calcium hardness problems

Looks Like Pieces of Filter are in Water White Water Mold How to get rid of white water mold
   Problems With Smells
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Strong Chlorine Smell Chloramines produced from not enough Free Chlorine How to increase your free chlorine

Smelly Water Excessive organic contaminants or other unfilterable material How to shock to get rid of contaminants
Lack of sanitizer Add more sanitizer
Mold or mildew underneath the spa or pool cover Clean underside of spa or pool cover
   Problems With Sanitation
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Low Sanitation Low sanitation from not enough free chlorine How to increase your free chlorine
Improper pH or total alkalinity How to balance your pH and total alkalinity
Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
High bather load Add more sanitizer
Too much stabilizer How to get rid of excess stabilizer
Sanitizer has lost its strength Replace your sanitizer
Environmental Wastes Add more sanitizer
Your sanitizer isn't compatible with water temperature Should I switch sanitizers?

Too Much Sanitizer Too much sanitizer How to lower your sanitizer

Rapid Loss of Sanitizer Chlorine is lost due to sunlight Add stabilizer
   Problems With Plumbing
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Gunky Buildup in Plumbing Buildups in spa plumbing Treat your inner plumbing with spa system flush

Rusted Equipment Low pH or total alkalinity How to increase your pH and total alkalinity
Calcium hardness is too low How to solve calcium hardness problems

Scale Formation Calcium hardness is too high How to solve calcium hardness problems
   Problems With Ph
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
Rapid Fluctuations in pH Low Total Alkalinity How to raise your total alkalinity

pH Levels Are Stagnant High Total Alkalinity How to lower your total alkalinity
   Problems With Testing
Problem Potential Causes
(In Order of liklihood)
How To Test and Solve
False Test Readings Total Dissolved Solids (TDS) is too high How to lower your Total Dissolved Solids (TDS)
Too much sanitizer How to lower your sanitizer




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