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Customer Testimonials

These comments were copied directly from unsolicited emails sent to us by our customers:

I have a newer hot tub (2 yrs) and needed filters. I could not locate anywhere online by the manufacturer of the tub, a well known brand. Even the manufacturer website and manuals would not tell me what size the filters were. Your site was excellent in offering a measurement guide. It was perfect. The filter selection even listed the manufacturer. I received a case of filters this week. Perfect! Your follow-up letter was also appreciated. I will definitely be returning for other product. Folks, there are a couple reviews out there with very negative comments. Forget them. Spa-Daddy is excellent!


I ordered a spa filter at noon on Wednesday and the filter was hand delivered to my door (usps) at noon on Friday. That has got to be the Gold Standard of service from Michigan to Seattle, Washington. I am soooo impressed with the service from Spa-Daddy. I will use this company for all of my spa needs in the future. Thank you.

I wanted to say thank so very much for the perfect filters. I bought a brand new spa 1 year ago and I finally have the right filters from spa daddy. Even the place I bought the spa from could not get me the same ones that came with the spa. I have been so upset with the place I bought the it from. Thanks to you I can finally enjoy owing my spa. Thanks Again.


Wow! What a perfect experience ordering a few hot tub filters... very intuitive without the extra trash. I measured my filter, put in the numbers, and the site came back with just the filter I need... all in about 3-4 minutes total time. AND, I love that you have PayPal so I didn't have find a credit card, type in those numbers, etc. Excellent experience - you should be proud to have, what I consider, the best ordering site on the Internet. Nice job!


I could not find replacement filters for our 20 yr old pool at any of my local pool companies in Hartford, CT, but Spa-Daddy had them. When I finally found a local company that could order them, their price was $360 for the set of 4 -- Spa-Daddy only charged $147. It was a no brainer. Spa-Daddy accidentally only shipped me one of the four filters, but as soon as I called, they immediately and courteously remedied the situation and shipped out the remaining three filters the following morning. I actually got a live person on the first ring -- a rarity for online shopping, I have discovered. I'll definitely be ordering all of my replacement parts from them and heartily recommend them to any pool owner.


I am new to spa ownership and have 'inherited' an older hot tub as a result of a home purchase. We had no owner's manual, no knowledge of hot tubs and we needed to put in a filter. Spa-Daddy customer service was exceptional - our spa was not standard, we didn't have a previous filter to go by and no knowledge of model number, Fred was patient, knowledgeable, well spoken and was able to determine a filter solution for us. All this and the result included significant dollar savings

The filter was a huge help, but the insights and patience were especially appreciated - we try not to be uninformed, but this was certainly our challenge going into this.

Thank you Fred and Spa-Daddy

In a world where even the simplest of requests become tedious; your company stands out as a winner !

I can't even get AT&T, or TimeWarner cable to pick up the phone in the same amount of time that you were able to perform a miracle.

Truly I'm indebted to you !

You've spared me time and worry and I'm truly thankful. I'll think fondly of you every time I step into my hot tub.


I just wanted to say thank you for your amazing service. The web site is user friendly and was simple for me to find exactly what i needed. Great prices and amazingly fast shipping. I have had nothing but issues with my local hot tub store and am so excited to have discovered your company. Looking forward to many future purchases. Thank you Again.


Hi - received the new thermometer and it is right on for temp reading. Thanks for being a responsible company and caring about your customers.

You are my Spa-Daddy



You folks are remarkable.!

Best service i ever rec'd and at about 1/2 the cost of the local Jacuzzi dealer who couldn't even ID the right filter!

How can I give you an A+ review somewhere?

Filter arrived literally overnight!


The price of your filters is far less than the cost that my dealer had provided. You make owning a Spa AFFORDABLE! Kudos to you on a job well done, I will definitely purchase all of my filters from your company in the future.


Thanks man, you guys saved me 50.00 today... second time I have purchased from Apollo Spas only to find I have been ripped off and then returned my chemicals and now filters and bought somewhere else... never again will Apollo Spa get one buck from me


Thank you so much for the ease and convenience of your web site. Looking high and low for my pool filter because the company we purchased pool from closed its closest location. The next nearest one was 40 miles and they would be closing for the season in 2 days!?? Your site made it so easy to understand how to precisely measure the filter. Two days later, it's here and installed. Thanks, again!


Thank You , Thank You ,Thank You, I am so grateful for all your help in finding the filter that i needed. They work perfect. I so appreciate the time you spent helping me. I will definitely be ordering all my filters from you.

Thank You, Samantha

We received our order on: 04/20/09 The items arrived in excellent condition and fit our canister perfectly. This is our first time using your service and this particular product. So far we have been very pleased with both.


Received my order today, it's exactly what i wanted. I'll tell all my friends who has a need for your product. Fast service, thanks Harold

Thank you for the order, the directions were easy to comprehend and execute. The prices were great too and so is the quality.


Wow!! What great service! As soon as i got off-line with your site my phone rang and it was your customer service calling to confirm my order. He did tell me since my order was after 1pm i would'nt get the order till monday, thought that was fine, i ordered on saturday. Please tell him if you can i got my order by and off duty postal worker on Easter Sunday at 1pm. Wow!! Still in shock!! Best service i have ever had! Keep up the great work. And yes i will tell everybody!

Sincerely Susan

Sirs: i am 50 years old. I purchase many items via the internet. I have come to expect adequate service, truth in advertising, and satisfactory performance from the things i purchase. I have become jaded, and am rarely "wowed" by items i receive. Congratulations! Your company deserves a "wow!" your price was very good. I was adequately impressed by your "no questions asked" guarantee. The products i ordered arrived when you said they would arrive.

Again, good product, good attitude. Thank you! George

I received my products kit today!! Wow - was that fast. I appreciate your fast service - i plan on using you again.


Dear sir/ms.

I wish to thank you for your prompt service. I ordered bromine from you on April 1, and it was delivered this morning. I never expected it that fast. I have already recommended you to some of my friends.

Yours truly,


Joe, i wanted to thank you for reshipping my order. I received it today.



just want to let you know that the order you shipped (the second one) was received today in good condition and complete. Thanks so very much for your excellent customer service. I appreciate it more than i can say.

My best regards,


Just to let you know that the order arrived sooner than i expected, and have used it for the first time, and i am well satisfied. I would highly recommend your company for this product.

Best regards,


Good morning,

you folks have a very fast delivery system. My order was placed last Saturday, and i received it on Wednesday of this week.

Thanks again, and have a very nice day, Roger

I received the order in good condition on 2/24/03. Great service! I will order from you again!

Great service and product ,thanks again!! Gail

Thank you so much for all your time and help with my problem. And your prompt replies. thanks again.

I would just like to tell you thanks for sending my order quickly. Your products are great and easy to use. I am sure glad that i found your website. Thanks again i will recommend you to all my friends.

Thanks for your business, and please let your friends know about our site.

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